General

Yes, without a doubt.  Every batch of soap, every candle poured is made by the Good Earth. We have worked very hard to create a unique, diverse product line.

We are located in Green Bay, Wisconsin. If you were to look on a map of Wisconsin, you would find us on the western shores of Lake Michigan, south of Sturgeon Bay and north of Two Rivers.

No, at this time we do not. You can find our products in many stores located throughout the Midwest. 

If you do not have a store that is located near you, please feel free to suggest our products to your local shop keeper. Shop keepers are always looking for new unique product lines, so don’t be afraid to make the suggestion. Because of helpful customers like you, we have been able to keep expanding the number of shops that carry our line. If you recommend our products to a shop and they decide to carry our line, we will gladly reward you with $50 worth of free products.

If you would like to buy from us directly, please visit our Event Locator page. We would love to meet you.

Yes we do! Our gift cards are sent to the purchaser by email. You can then you can forward it to them, print it or share your gift. It even comes with a QR code for quick access. Visit our gift cards product to get started now.

We are always looking for new shops to carry our product line. If you are a shop owner please wholesale page with information and an application to get started.

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All of our products are handmade with natural ingredients. We try to minimize the number of preservatives and synthetic ingredients we use in our products. This unfortunately means they do have a limited shelf life. We will guarantee our products for one year from the purchase date. Please keep in mind the aroma of certain essential oils and colorants will diminish over time once exposed to air. We recommend that you use the soaps and body care products within one year of date of purchase. For a longer storage, store soaps in a cool and dry place. Avoid excessive heat or exposure to direct sunlight.

Sustainability

 We package your order with either recycled peanuts or shredded office paper. We firmly believe in Reduce. Reuse. Recycle

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Subscriptions

Log in to your account and click the manage subscriptions button. In the portal you will be able to edit the shipping frequency, add more products and cancel your subscription.

Yep for all orders on subscription you will save 10% each recurring order.

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Shipping

Yes we do. Shipments for delivery outside of the Continental US are shipped using the Postal Service’s global priority mail. If you would like us to use a different service we are more than willing to do so. You just need to contact us via email or by phone. Our shopping cart is not programmed to ship outside of the US. Therefore, it will be necessary to contact you for approval of the additional shipping charges before the order is shipped.

To view our shipping policy please click here.

Returns

We accept returns on all UNUSED products that are less than one year old. If you are unhappy for any reason with the products we sent you, we will refund or exchange your purchase no questions asked within 30 days of purchase. We stand behind our products 100%. All we ask is that you pay for the shipping of the products.  It is our way of thanking you for purchasing Good Earth products.

To view our full return policy please click here.

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Local Pickup

If you chose local pick up at checkout you will be able to pick up your order from us at 1219 S. Roosevelt Street, Green Bay, WI 54301.

We will email you when your order is ready for pick-up to arrange a time.

Orders are typically ready in 2-3 days. If you have any questions please contact us.